Contact Us
What We Can Help With
Sweepstakes Casino is an independent research and comparison site covering sweepstakes and social casinos available to US players. We're happy to hear from readers on topics like:
- Corrections to details in a review — eligible states, welcome offer terms, redemption thresholds or anything else that looks out of date
- Feedback on how we rank or compare platforms such as Crown Coins, SplashCoins, Casino.Click, or the other operators listed on our site
- Suggestions for new sweepstakes casinos we should research and consider adding to our lineup
- General questions about how the sweepstakes model works, including the difference between Gold Coins and Sweepstakes Coins
- Feedback on site usability, broken links, or anything that made your visit harder than it should have been
What We Can't Help With
Because Sweepstakes Casino is a media and comparison site — not a casino operator — there are things outside what we can resolve directly:
- Account issues. We don't have access to any operator's player accounts. If you're having trouble logging in, verifying your identity, or redeeming Sweepstakes Coins, you'll need to contact that platform's own support team directly through the site or app you signed up with.
- Payment or redemption disputes. Questions about a specific withdrawal, redemption delay, or payment method belong with the operator in question, since they hold the account records and process the request.
- Legal advice. We can explain how the sweepstakes model generally works, but we can't tell you whether a specific site is legal to use from your state. Laws vary and change, so always check an operator's own terms and your state's current rules — our Responsible Gambling page has further guidance on playing safely.
Before You Reach Out
A lot of common questions are already answered elsewhere on the site, which can save you a wait:
- Curious who we are and how our reviews are put together? See About Us.
- Want to understand how site terms, disclosures and affiliate relationships work? Check our Terms and Conditions.
- Concerned about play habits or looking for support resources? Visit Responsible Gambling.
If your question is about a specific platform's welcome offer, eligible states, or how Gold Coins convert into Sweepstakes Coins, double-check the operator's own terms page first — offer details and eligibility lists change, sometimes without much notice, and the operator is always the authoritative source.
What Happens After You Contact Us
When you send a message, here's roughly what to expect:
- Your message is reviewed by our editorial team, not routed to any casino operator.
- If it flags something factually wrong — an outdated offer, an incorrect state list, a changed redemption threshold — we verify it against the operator's current terms before updating the page.
- General feedback and suggestions are logged and considered as we plan future coverage.
- We aim to respond within a reasonable timeframe, though volume can affect how quickly that happens.
A Note on What We Are
Sweepstakes Casino may earn a commission when readers sign up with an operator through links on our site. This arrangement never decides how we rank or describe a platform — ratings reflect our own research into offers, game libraries, and redemption terms, not who pays for placement. We're not affiliated with any sweepstakes casino operator, and we don't process payments, redemptions, or account verifications on anyone's behalf. If you're dealing with an account-specific issue, the fastest path to a resolution is almost always the operator's own support channel, since they're the ones with access to your account and transaction history.
For anything else — a question we haven't covered, a correction, or just general feedback on the site — we're glad to hear from you. Use the contact details provided elsewhere on this site to get in touch.